Talk to us

The phone is the fastest route and it is answered by a licensed agent, not a menu. If it is easier, ask us to call you.

By phone

TTY users, dial 711. If you would rather speak Spanish, ask when we pick up and we will bring an interpreter onto the line at no cost.

Office hours

  • Monday to Friday8:00am to 6:00pm Eastern
  • Saturday9:00am to 1:00pm Eastern
  • SundayClosed

From October 15 to December 7 we also answer on Sunday afternoons, because that is when the mail arrives and the panic starts.

By email or mail

hello@plainspokenmedicare.com
We answer within one business day. Please do not send us a Medicare number, a Social Security number or a date of birth by email.

1420 Adams Street, Suite 2
Toledo, OH 43604

Second floor, above the framing shop. Free parking behind the building, and the elevator is on the left as you come in.

Ask us to call you

Five short questions. We will call you back within one business day, once, and we will not add you to anything.

Fields marked required must be filled in.

Ten digits, for example 419 555 0142.
What is it about?
Optional. Please do not include your Medicare number.

If you would rather not call at all

Some people find the phone hard. That is a reasonable thing and we have never minded. Email us and we will reply in writing, and we will keep replying in writing for as long as you want.

If you would like someone with you, bring them. A daughter, a neighbor, a caseworker. We are happy to speak to whoever you want in the room, and if you would like us to speak to someone on your behalf we will send you the one-page form that makes that allowed.

A man in his sixties sitting in an armchair by a window, listening on the telephone with a notepad on the arm.